Why Reporting Fraud Matters 


Scammers thrive on silence. When fraud goes unreported, it gives them more time to exploit others using the same tactics. But when you speak up—even if you're unsure—it gives your bank a chance to: 

  • Block further access to your account 
  • Warn others about new scam trends 

What To Do If You Receive a Suspicious Message 

  • Don’t click. Don’t reply. If you receive a suspicious text or email—even if it looks like it's from your bank—don’t engage with it. Just seeing the message isn’t harmful, but clicking or replying could be. 
  • Contact us directly. Call or visit our official contact points. Never use a phone number or link provided in the suspicious message. Go directly to www.solutions.bank or call your local branch. 
  • Report it immediately. 
    • Forward suspicious texts to 7726 (SPAM). 
    • File a report with the Federal Trade Commission (FTC): https://reportfraud.ftc.gov 
  • Let us know. We’re here to help. If you received a sketchy message or think your account info may be compromised, call us. Even if everything’s fine, we’d rather know and be proactive. 

Tools to Help You Stay Secure 

Solutions Bank offers several digital tools to help you spot and stop fraud fast: 

  • Secure Alerts: Get notified in real time about account activity. 
  • Debit Card Controls: Turn your card off if it’s lost or stolen, set spending limits, or restrict transactions by location or merchant. 
  • Mobile Banking Security: Log in using fingerprint or facial recognition and stay in control 24/7. 

🔗 Learn more at https://www.solutions.bank/digital-banking 

👥 Protect Yourself, Protect Others 

When you take the time to report something suspicious, you’re helping us keep the entire community safer. It may seem small, but quick action can stop scammers in their tracks. 

Remember: If it feels off, trust your gut—then let us know. We’ve got your back.