Recognizing and Avoiding Text Scams: When Scammers Pose as Your Bank 

Scammers have become increasingly sophisticated, often impersonating banks to deceive individuals into providing personal information or transferring funds. Understanding their tactics can help you stay protected.​ 

Common Characteristics of Bank Impersonation Scams 

  • Urgent Language: Messages that create a sense of urgency, prompting immediate action.​ 
  • Suspicious Links or Attachments: Links or attachments may lead to phishing sites or download malware.​ 
  • Requests for Personal Information: Asking for sensitive data such as account numbers, PINs, or passwords.​ 

Steps to Protect Yourself 

  • Pause and Verify: Before responding to any unexpected message, take a moment to assess its legitimacy. Contact your bank directly using official channels to confirm any claims.  
  • Avoid Clicking on Links: Access your bank's website by typing the URL directly into your browser rather than clicking on provided links.​ 
  • Report Suspicious Messages: Inform your bank and relevant authorities about any fraudulent communications to help prevent others from being targeted.​ 
  • SB Fraud Solutions: Using Solutions Bank online and mobile banking features like Secure Alerts can add an extra layer of security to your accounts to help minimize fraud. With our real-time alerts, you'll know the moment it happens. Another tool to help you spot signs of fraudulent activity! Go to https://www.solutions.bank/digital-banking to learn more! 
  • Educate Yourself and Others: Stay informed about common scams and share this knowledge with friends and family to help protect them as well!