Don't Trust Caller ID: Why Phone Numbers Can Be Spoofed


Have you ever received a call or text that looks like it’s from your bank—but something just doesn’t feel right? That’s called spoofing—and it’s a common scam tactic. 

What Is Spoofing? 

Spoofing is when a scammer makes it look like they’re calling or texting you from a number you recognize—like your local branch or a customer service line. In reality, the message is coming from somewhere else entirely. 

How to Spot It 

Even if the number looks real: 

  • They may ask for sensitive info like your account number, password, or Social Security Number. 
  • They may try to create urgency or fear. 

What You Can Do 

  • Don’t trust caller ID. It’s not a guarantee of legitimacy. 
  • Hang up and call back using a trusted number. 
  • Report suspicious calls or texts to your bank and to the FTC at reportfraud.ftc.gov. 
  • Educate Yourself and Others: Stay informed about common scams and share this knowledge with friends and family to help protect them as well!