Don’t Fall for the “Safe Account” Scam: Banks Don’t Ask You to Move Your Money 

It starts with a text or a phone call. Someone claiming to be from your bank tells you that your account has been compromised. The fix? Move your money to a “safe account” that only they can access—for your protection. But here's the truth: it’s a scam. 

What Is the “Safe Account” Scam? 

Scammers impersonate your bank—or even law enforcement—saying your money is in danger. They may ask you to: 

  • Transfer funds to another account 
  • Withdraw cash and deposit it elsewhere 
  • Use wire transfers or gift cards to “secure” your funds 

They’ll sound convincing. They might know your name or spoof your bank’s phone number. But this is never how legitimate banks operate. 
 

What to Do If You Get One of These Messages 

  • Stop and breathe.  Scammers want you to panic. Slowing down is your first defense. 
  • Don’t move your money. If someone says your money is at risk and you need to move it to protect it—don’t do it. 
  • Call your bank using a trusted number. Don’t use the number that contacted you. Visit our official website at www.solutions.bank or call your local branch. 
  • Report it. 
  • Educate Yourself and Others: Stay informed about common scams and share this knowledge with friends and family to help protect them as well! 
 

Fraud Prevention Tools at Solutions Bank 

We offer tools that help you stay in control and easily monitor your accounts. 

  • Secure Alerts: Get real-time texts or emails about account activity. 
  • Card Controls: Instantly lock or unlock your debit card from our app. 
  • Spending Insights: With online and mobile banking, you can see where your money’s going and spot anything unusual. 

🔗 Learn more: https://www.solutions.bank/digital-banking 

Remember: Real Banks Don’t Work This Way 

We’ll never ask you to: 

  • Move money to protect it 
  • Share your PIN, password, or full Social Security number by text or email 
  • Act urgently without time to think