Online and mobile banking upgrade will take place late summer/early fall.
Here is some important things you need to know now!
Your online and mobile banking experiences will be getting a major upgrade soon. One of the most noticeable changes will be the sign-in experience, with both personal and business accounts now accessible from one Online and Mobile Banking platform.
Add this to your calendar👇
We’ll be sharing more details about these enhancements in the coming weeks, but in the meantime, please review the important information below and be sure to update your contact details, verify your login credentials, and schedule payments in anticipation of a brief window of downtime.
Follow these easy steps to prepare:
Update your contact details
It is very important that we have your current phone number and email address. Please review and update this information within your Online Banking Profile as soon as possible to ensure a smooth first-time login.
Make sure you know your login credentials
Once the new system is live, you will be able to login using your existing User ID and Password. Upon your first login you will have the option to select a text or phone call with a one-time passcode to verify your identity. You will simply enter this passcode into the system and submit to securely log in.
Schedule payments in advance
There will be a brief service interruption during the upgrade, during which new payments or transfers cannot be submitted. Any payments or transfers already scheduled will continue to process as expected.
